A Message from the CEO of eShipping Regarding Coronavirus (COVID-19)

As you are aware, the world is facing many unknowns and issues of substantial scale and human impact with the outbreak of coronavirus (COVID-19). Our hearts go out to all those affected.

In times of crisis, it remains our top priority to protect the safety and well-being of our employees, vendors, and clients, while ensuring that we do everything within our power to protect the health of our clients’ business. We wanted to reach out to you personally today, to confirm we have business continuity measures in place, which have been tailored to include precautionary steps we are taking as we navigate the coronavirus pandemic together.

The bottom line is this: Your business and distribution chain must remain operational, and we have practices and processes in place to ensure you experience minimal disruptions.

Engaged Companies Emergency Preparedness

For any major catastrophe, not limited to the coronavirus, our company’s long-standing business continuity plan includes investments made in mobile technology, hardware, and systems that allow for all departments and all employees located in our offices to effectively manage daily operations from remote locations. We are an asset-light organization and can make the switch to move completely off-site in mere hours, should the need arise. Our financial operations, logistics, and support departments are designed to remain operational, with minimal downtime.  

Employee Standards & Expectations

We are communicating regularly with our teams and have heightened awareness and expectations in place regarding office etiquette and hygiene, precautionary actions to take should they experience symptoms of coronavirus, flexibility in travel schedules, and reliable options for sick leave and working remotely. Grounded in our mission and core values, our team is comprised of caring adults who value the health, safety, and productivity of our organization as well as that of our customers. Our team is here to serve our customers and will continue to do so, in spite of coronavirus.  

We wish your organization continued health and productivity during these uncertain times.

Yours,

Chad Earwood
Founder/CEO, Engaged Companies & eShipping

Note to Customers:

Given the rapid development and realities of this ever-changing market, freight rates will be maintained providing no substantial changes occur in the economic conditions, operational characteristics, carrier availability, and/or capacity. Please note, eShipping is not liable for additional costs incurred as a result of your company’s visitor and driver requirements related to coronavirus and/or the consignor’s or consignee’s inability to load or unload freight. Any additional charges for incidents are the sole responsibility of your company. These incidents include (but are not limited to) re-deliveries, rescues, temporary storage, returns, container demurrage, container detention, terminal free time, per diem etc.